MentorCruise Help Center
Help Center

How can I pause, cancel and end my mentorship?

You can pause and end a mentorship at any time through the dashboard as mentor and mentee.

As a mentor, you can do so through the right-hand side panel. As a mentee, you're able to do the same thing on the sidebar.

Pausing Mentorships

Pausing a mentorship causes payments to pause while keeping access to the chat system and other resources.

Also keep in mind: Once you come back and continue the mentorship through that same button, payments start again, so be sure to time it right or discuss the payment cadence with your mentor or mentee.

By default, on the date of the pause the unused time of the current billing cycle is refunded/credit and payments start again once you return.

Example:

  • Your last payment was on the 1st
  • You pause on the 15th until the 22nd
  • Roughly 50% of the last payment is refunded/credited today
  • Full payment is due on the 22nd

Ending Mentorships

When you end a mentorship, you lose all connection to the mentor and are asked to leave a final bit of feedback.

Both actions can be taken from the dashboard.