MentorCruise Help Center
Help Center

For Mentors

Important information on how to become and successfully be a mentor at MentorCruise

Adding a discount for your mentees

Here's how to discount mentee's subscriptions

I want to change my fee/service, what happens to current mentees?

Your current mentees are grandfathered from any changes.

I'm seeing a lot of failed payments in my Stripe, what's happening?

An annyoing little knack about the Stripe platform, and why you don't need to worry!

How can I join mentor groups, like 'Mentors at big tech companies'

What are the mentor groups all about? How can I join?

How can I create a custom plan for my mentee?

Do your standard plans not fit with the requirements of a mentee? Let's create a custom plan

I have a new mentee, what now?

Here's what to do if you got matched for a mentorship.

My mentee has some payment issues, what now?

Here's what to do if your mentee had some issues with their payment

I got booked for a session, what now?

Here's what to do if you got booked for a session

Let's get you started as a mentor!

Some descriptions and videos you'll find on the platform when you sign up.

When and how much will I get paid? How do payouts work?

Think your payout has an issue or is off? Here are some reasons for it.

I have a Stripe account, but MentorCruise doesn't let me connect

What can you do if we don't accept a Stripe account for your country?

Switching to mentee views more easily

We love to support mentors that also decide to become mentees!

I am unavailable for a while, what can I do?

Need to take a break or some time off? Here's what you can do

What fees does MentorCruise take?

We only get paid if you do! Here's how MentorCruise's fee structure works!

How can I use the Zapier integration?

Use the MentorCruise Zapier integration and connect your account to other apps