What can I expect from mentors?

What exactly you can expect during a mentorship highly depends on your mentor and is usually designated on their "program card" on their profile.

What you can and should expect from any mentor:

Availability as needed for questions, advice, and guidance.
Guidance on working towards your personal goal.
Flexibility when it comes to goal changes, help requests, and organization.
Actionable coaching, such as help with job interviews, CV checks, and career guidance.
A stable point of contact. Whatever might happen in your career - your mentor is there for you.

What many mentors offer as well (visible on their profile):

What you can't expect from our mentors:

Going in-depth in your code, developing new features, or spending hours on debugging. They are guides, not freelancers and usually guide you for a price way below their usual rates.
A pre-structured curriculum. Mentors will help you personally, not give you lectures that you could also find online. They are happy to point you toward the right resources though.
Around-the-clock support. Mentors are there for you in their down- and free time. They might have busy schedules sometimes too and might now always be able to respond in the span of a few minutes.
Instant replies. Our mentorships are designed to be long-term (most mentorships are longer than 30 days). Don't panic if your mentor doesn't reply for a few hours, they have full-time jobs and might be busy - just be sure that you are still a priority (and get in touch if you feel neglected).