How can I pause, cancel and end my mentorship?

You can pause and end a mentorship through the dashboard as mentor and mentee. To do so, open the sidebar, and go to "Actions".

Alternatively, mentees can find the same settings in their billing screen.

Pausing Mentorships

Pausing a mentorship causes payments to be skipped while keeping access to the chat system and other resources.

During the pausing process, you are requested to specify the resume day. On that day, the mentorship will automatically resume.

The days left in your billing cycle will be added on as you resume the mentorship.

Example:

• You've already paid on the 1st of the month
• You're pausing on the 15th -> approx. 15 days are left in your current cycle
• You're coming back on the 10th -> your next payment is scheduled for the 25th

Ending Mentorships

Ending a mentorship closes your ongoing connection with your mentor, and stops payments from recurring. Ending a mentorship is an immediate action, your connection will not be kept until the next payment is due.

When you cancel your current subscription, it not only ends the mentorship but also restricts your chat access with the mentor. The chat feature is associated with an active mentorship, and once it's canceled, the connection, including chat access, is discontinued.

You will be asked to leave a final bit of feedback for us and the mentor.