I want to write a review for my mentor, how can I?
Reviews are important for mentors on MentorCruise, and your feedback helps other mentees make better decisions.
How and when you can leave a review depends on whether you are in a mentorship or booked a Session.
For mentorships
To make sure reviews are based on real experience, you can leave your first review about 14 days after your mentorship starts.
After that, you can leave a new review once per month.
You can leave a review in these ways:
- When prompted in the app
- By clicking Rate your mentor on your dashboard
- When you cancel your mentorship (a review is required during the exit flow)
If your mentor ends the mentorship, you will receive an email explaining whether and how you can leave a final review.
In some cases, you may not be asked to leave a final review, including when:
- The mentorship ends due to billing issues
- The mentor ends the mentorship during or shortly after the trial
- The mentorship ends due to serious issues (for example, no-shows or code of conduct violations)
- Support ends the mentorship on your behalf
For Sessions
You can leave a review after a Session by using the management link in your booking confirmation email.
From that page, you can:
- Mark the Session as completed
- Leave a rating and written feedback
If your mentor marks the Session as completed first, you will receive an email with instructions on how to leave your review.
Your feedback helps keep MentorCruise high quality for both mentors and mentees.