Your availability limits are now more accurate!
What's changed?
If you've ever made changes to your mentorship plans, you may have noticed that the numbers didn't quite add up, and you had more open spots than you expected. This is because sometimes we need to create custom plans for you behind the scenes, and mentees on custom plans used to be excluded from the calculation of spots.
After this update, mentees on custom plans will count towards their respective plan limits. As a result, we’ve adjusted your plan limits to offset this change, so that your open spots remain the same.
An example of how this works
Let’s say you have 3 mentees on your Lite plan - 1 mentee is on the "real" Lite plan, and 2 mentees have been transferred to a Custom Lite plan because you recently updated the structure of your Lite plan.
| Before this update | After this update |
|---|---|
| You wanted to accept 1 more mentee on your Lite plan, so you set the limit to 4 at first, and soon discovered that the Lite plan was shown as "3 spots left" on your public profile (which is very confusing, we agree!). In order to show your desired number of open spots, you had to adjust the Lite plan limit to 2. | Your Lite plan and Custom Lite plan mentees are now added up, so they all count towards your Lite plan limit. We have also adjusted your Lite plan limit to 4 on your behalf, so your Lite plan continues to have 1 spot left as you wish. |
Have feedback or questions about this update?
Feel free to contact support by clicking the chat button in the bottom right corner!